Privacy Policy

Last Updated: February 2026

Introduction

Hylex ("we," "us," "our," or "the Website") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our educational website.

Information We Collect

1. Information Collected via Contact Form

When you submit the contact form on our website, we collect:

• •Email address
• •Message content

Note: We do not collect name, phone number, or topic selection. These fields are intentionally absent from our form.

2. Non-Personal Browser Data

Our website automatically collects certain non-personally identifiable information:

• •Browser type and version
• •Operating system
• •Pages visited and time spent
• •General geographic location (country/region level only)

This data is collected through essential cookies and server logs for website functionality and security purposes only.

How We Use Your Information

The limited information we collect is used for:

• •Responding to inquiries submitted through our contact form
• •Maintaining website security and preventing abuse
• •Improving website functionality and user experience
• •Analyzing website traffic patterns (non-personally identifiable)

Data We Do NOT Collect

Hylex does not collect or store:

• •Names or personal identities
• •Phone numbers or physical addresses
• •Payment information or financial data
• •Health or medical information
• •Behavioral tracking or user profiling

Cookies and Tracking Technologies

Hylex uses only essential cookies required for basic site functionality. Essential cookies:

• •Enable website security features
• ••Maintain user session information
• •Remember cookie consent preferences

We do not use cookies for marketing, analytics, or user tracking. We use Google Analytics with Consent Mode v2, which respects your privacy preferences and does not collect analytics data without explicit consent.

Data Retention

Contact form submissions are retained for a reasonable period (typically 6-12 months) to enable our response and maintain communication records. After this period, data is securely deleted unless you have explicitly consented to remain on an informational mailing list.

UK GDPR Compliance

As a UK-based organization, Hylex complies with the United Kingdom's General Data Protection Regulation (UK GDPR). Your rights include:

• •Right to Access: Request a copy of your personal data
• •Right to Rectification: Correct inaccurate data
• •Right to Erasure: Request deletion of your data
• •Right to Object: Object to specific processing activities
• •Right to Portability: Request your data in a portable format

To exercise these rights, contact: [email protected]

Information Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. We cannot guarantee absolute security, though we maintain industry-standard protections.

Third-Party Services

Hylex does not sell, trade, or rent your personal information to third parties. We do not use third-party marketing services. The only limited exception is:

• •Google Analytics: Non-personally identifiable traffic data (only with consent)

Links to External Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Your continued use of the website following posting of changes constitutes your acceptance of the updated policy. Check this page regularly for updates.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: